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Conditions of Use

Office Hours
Customer service for inquiries is available by email:
from 8am - 5pm ( Japan Time) Monday through Friday
Our office is closed on Saturday, Sundays and Public Holidays.

Cancellation Policy
If for some reason you need to cancel your order please let us know as soon as possible.
Orders canceled before your delivery has left will be fully refunded but orders canceled after your order has been dispatched cannot be refunded.